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TERMS AND CONDITIONS OF SERVICE
Welcome to Sunshine Cleaning Service.

By booking or using our services, the client agrees to the following terms and conditions.

1. Services

Sunshine Cleaning Service provides residential and commercial cleaning services as previously agreed with the client.
Services may include:
  • Regular cleaning
  • Deep cleaning
  • Office cleaning
  • Airbnb & vacation rental cleaning
  • Move-in / Move-out cleaning
  • Other agreed services

2. Property Access

The client is responsible for providing safe and timely access to the property on the scheduled service date.
If our team cannot access the property or must wait longer than 15 minutes, the appointment may be canceled or subject to an additional fee.

3. Payments

Payment is due on the same day of service unless otherwise agreed in writing.
We accept approved payment methods arranged in advance.
Unpaid invoices may result in additional fees or suspension of future services.

4. Cancellations & Rescheduling

We kindly request at least 24 hours’ notice for cancellations or schedule changes.
Last-minute cancellations or no-shows may be subject to a cancellation fee.

5. Property Conditions

For safety reasons:
  • Clients must inform us about aggressive pets, hazards, damages, or unsafe conditions.
  • Sunshine Cleaning Service reserves the right to refuse or stop service in unsafe or severely unsanitary environments.

6. Valuables

Clients are encouraged to secure cash, jewelry, important documents, and valuable items before service.
Sunshine Cleaning Service is not responsible for loss or damage to items that were not properly secured or previously reported.

7. Damages or Claims

If any issue occurs during service, clients must notify the company within 24 hours.
The company will review the situation and may provide a reasonable resolution if applicable.

8. Service Results

While we work carefully and professionally, we do not guarantee the complete removal of permanent stains, mold, wear, prior damage, or conditions beyond standard cleaning scope.

9. Safety & Respect

Both employees and clients are expected to maintain a respectful and safe environment at all times.
Aggressive, discriminatory, or inappropriate behavior will not be tolerated.

10. Updates

Sunshine Cleaning Service may update these terms and conditions at any time without prior notice.
Charlotte, NC
SCSnorthcarolina@gmail.com
+1 (980) 413-8141
WHAT’S INCLUDED IN EACH SERVICE
Complete list of tasks to leave your space spotless
BATHROOMS
FLOORS
DUSTING
TRASH
BASEBOARDS
KITCHEN
Toilets, showers, mirrors, and surface sanitizing
High-touch surfaces and furniture
Emptying all trash bins
Available only with deep cleaning
Vacuuming and mopping all floors
CHOOSE THE SERVICE THAT FITS YOUR NEEDS
Countertops, stove, sink, and exterior appliance cleaning
BOOK AN APPOINTMENT
HOW IT WORKS
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FREQUENTLY ASKED QUESTIONS
RELAX
Do you service my area?

We offer residential and commercial cleaning services in Charlotte, NC and surrounding areas, including Matthews, Concord, Pineville, Huntersville, Fort Mill, Mint Hill, Cornelius, Davidson, Mooresville, Gastonia, Indian Trail, Waxhaw, Belmont, Monroe, Kannapolis, Harrisburg, Rock Hill, Stallings, and nearby communities.

Do you offer weekly or monthly services?
Yes, we offer weekly, biweekly, and monthly maintenance cleaning for homes and offices.
Do you bring your own cleaning supplies and equipment?
Yes, we bring our own cleaning products and equipment. If you prefer specific or eco-friendly products, we can also accommodate your preferences.
What’s included in the cleaning service?
Our service includes cleaning kitchens, bathrooms, floors, surfaces, dusting, and common areas. We also offer deep cleaning and move-in / move-out cleaning services based on the client’s needs.
Appointments available this week
Clear communication, honest pricing, premium results!
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CHOOSE YOUR PREFERRED SERVICE
BOOK AN APPOINTMENT
RELAX
TELL US WHAT SERVICE YOU NEED AND WE’LL CONTACT YOU WITH A FAIR QUOTE
LOCATIONS
Within the service area?
Charlotte - Matthews - Pineville - Huntersville - Cornelius - Davidson - Concord - Kannapolis - Gastonia - Belmont - Mint Hill - Fort Mill - Rock Hill
+1 (980) 413-8141
info@sunshinecleaning.com

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